prohibited.

Damage caused through negligence could become the financial responsibility of the person who caused it.

Then I discovered something even more useful.

Three documented complaints involving the same behavior within ninety days could trigger a formal management review.

I checked the management company’s complaint procedure.

Then I went through my phone.

Over the previous months, I had photographed several of the tea bags.

The stained towel.

The ruined cushion.

The bag that appeared the morning after Daniel promised he would stop.

Seven photographs total.

I wrote down dates and approximate times for the incidents I clearly remembered.

Then I drafted a formal complaint.

Three pages.

Chronological.

Calm.

No emotional language.

I explained what had happened.

Referenced the relevant lease provisions.

Included photographs.

And documented both attempts I had made to resolve the issue directly.

It was an excellent letter.

The sort of letter that doesn’t need anger because the