The bitterness in the line startles you because she almost never uses it plainly.
Her daughter arrives first, on a Wednesday afternoon in linen and expensive worry. Gail is in her fifties, tanned, well-preserved, and wearing the kind of efficient compassion that belongs to people accustomed to being thanked for showing up late. She hugs the air near your shoulder, introduces herself as if you are a contractor, and immediately begins asking the nurse for updates with a level of urgency that would be touching if it were not so managerial.
Mrs. Mercer opens her eyes, sees her daughter, and says, “What a long layover this must have been.”
Gail’s smile tightens.
Thomas arrives the next morning, broad-shouldered, silver at the temples, with the polished fatigue of a man who has learned how to look burdened in ways that photograph well. He thanks you for helping his mother in a tone suggesting he is granting you a certificate for decency. Then he steps into the hallway and takes a phone call where you overhear phrases like estate timing and market conditions.